Now that all the hype over Fernando Torres' move to London has died down it's time to shift focus to another interesting development concerning one of English football's biggest clubs. Liverpool FC now has an online version of ‘The Kop’, which is a development in the social media sphere cannot be ignored, especially from a sports marketing angle. It is a proper social media hub developed by a football club just for their fans and it is the first of its kind that I've known of. It is interesting from a marketing perspective, for the club and other football and/or sports clubs and organizations and also for the fans.
Looking at it from an internal marketing point of view, creating their own branded closed space for fans and bringing them together as a community, gives Liverpool FC a chance to capture information about their fans and get to know them better, therefore giving them direct access to their fans without depending on a third party network. This will also let them easily shape conversations around Liverpool FC. Most of the top Premier League clubs now have a presence on Facebook, Twitter or both, and this has allowed them to get closer to their fans and also gave clubs an idea of how many people were actively following them online. Also, since the Premier League’s popularity has become global, a social media presence allowed clubs to get a rough idea of their following outside the UK and actively monitor what was being said about them. Even after these advancements, there are certain areas that are lacking. It is common now to see fans commenting on clubs’ Facebook posts, but the level of interactivity between fans is minimal if not non-existent,